(Bloomberg) – Online brokerage platform Robin Hood said in operation after a fault has prevented customers from their securities accounts again soaring on Monday to reach. But the platform continues to receive in e-mail problems on their support system. problem Monday was caused by instability in the infrastructure that enables the computer systems of the company communicate with each other, a spokesman said on Tuesday. The questions were decided late on Monday. The company said in a statement on Tuesday that it will review the situation emails and “working to resolve the problem in the shortest possible time.” “When it comes to your money, questions like these are unacceptable,” said Robin Hood Markets Inc. in an emailed statement refers outage on Monday. “We recognize, disappointed, and our team is committed to improving your experience.” The issue took 6: 30-11: 00 hours in California on Monday. The company said it would offer compensation, loans or both to some customers on a case by case basis accounting. Customers closely held companies jump on the social media during the outage and some said they would close their accounts. The failure was to attract a setback for a Silicon Valley startup, the young, tech-savvy investors who like to act entirely online was looking for. Established in 2013, the company’s Menlo Park, California-based has made a name for himself by offering to trade without commissions on a mobile app. Since then he has amassed millions of customers and a valuation of $7.6 billion.
Tech > Why do so many users are angry after popular online stock trading App Robin Hood This week Crashed